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在了解了人物性格語氣的重要性以及在大廠中的應用場景之后，大家一定很關心，要如何在自己的業務中從0開始創建文案的人物性格語氣呢？下面會結合在酷家樂云設計工具的實踐，針對這部分內容做詳細介紹?？峒覙吩圃O計工具主要是針對內裝設計師的設計工具。整個過程大致分為 5 個階段：資料研究、小組研討、確定人物性格關鍵詞、豐富人物性格、繪制畫像。

<h1 data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-weight: bold; line-height: 1.5; letter-spacing: -0.006em; font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode5" style="white-space: normal; margin: 0px; padding: 0px; outline: none; box-sizing: inherit; caret-color: rgb(40, 40, 40); color: rgb(40, 40, 40); font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">Chapter ONE 「資料研究」

<h4 data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-weight: bold; line-height: 1.5; letter-spacing: -0.006em; font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__7" style="white-space: normal; margin: 0px; padding: 0px; outline: none; box-sizing: inherit; caret-color: rgb(40, 40, 40); color: rgb(40, 40, 40); font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW; font-size: 14px;">-研究內部資料，了解基調和方向

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode8" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">工具產品文案的人物性格和語氣一定是符合公司的戰略定位、品牌形象和設計原則的，因此我們首先對公司現有的內部資料進行收集和研究，為工具產品文案的人物性格與語氣確定一個基調和方向。研究的資料包括但不限于以下內容，包括公司戰略書、品牌白皮書、設計價值觀、設計原則、用戶畫像等等。

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__10" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">閱讀相關資料，分析資料中的關鍵詞，在公司資料傳遞出的氣質和價值觀中，提取與人物性格語氣相關的內容。在我們的資料研究中，有一些詞是被反復提到的，且能反映一定人物性格的。比如權威、專業、引領、靈活友好、高效專注、冷靜、秩序、簡潔等等。

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode11" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">

<h1 data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-weight: bold; line-height: 1.5; letter-spacing: -0.006em; font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__13" style="white-space: normal; margin: 0px; padding: 0px; outline: none; box-sizing: inherit; caret-color: rgb(40, 40, 40); color: rgb(40, 40, 40); font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">Chapter TWO「小組研討」

<h4 data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-weight: bold; line-height: 1.5; letter-spacing: -0.006em; font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode15" style="white-space: normal; margin: 0px; padding: 0px; outline: none; box-sizing: inherit; caret-color: rgb(40, 40, 40); color: rgb(40, 40, 40); font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW; font-size: 14px;">-設計小組舉行研討會，輸出各自的人物理解

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__16" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">設計師基于自己對產品的了解，以及通過對不同角色的同事、比如視覺、運營、客服的調研，提出工具產品人物性格的大致方向，進行分享討論。我們理解的工具產品要具備以下的一些人物特征，包括沉著冷靜、專業有經驗、善解人意、自信的、隨和的、理性的、靠譜的等。

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode18" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">

<h1 data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__19" style="white-space: normal; margin: 0px; padding: 0px; outline: none; box-sizing: inherit; caret-color: rgb(40, 40, 40); color: rgb(40, 40, 40); font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">Chapter THREE「性格關鍵詞」

<h4 data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-weight: bold; line-height: 1.5; letter-spacing: -0.006em; font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode21" style="white-space: normal; margin: 0px; padding: 0px; outline: none; box-sizing: inherit; caret-color: rgb(40, 40, 40); color: rgb(40, 40, 40); font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW; font-size: 14px;">- 歸納總結，得出人物性格關鍵詞

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__22" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">基于以上兩輪發散的思考之后，我們進行了一下收斂和聚合。將所有的關鍵詞匯總在一起，對這些關鍵詞進行分析和排查。

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode24" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">首先，我們將這些詞匯分為兩大類。一類是描述性格的，比如善解人意、隨和的、理性的、直接的等等。另一類則不是描述性格的，比如關注用戶，更多的是一個人的表現，而非性格。再比如專業有經驗，是指一個人的能力，而不是性格。

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__25" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode26" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">性格描述的詞匯里，我們進一步聚合細分，總共歸為 3 類。靈活友好、隨和的、善解人意為一類，理性為一類，直接坦率為一類。非性格描述的詞匯里，我們主要看這些描述是否和前面的性格相關聯，是否出現一些詞匯，是前面的性格類詞匯涵蓋不了的，進而對性格類詞匯進行一個校準。比如，專業、品質化、值得信賴等描述主要表示我們的產品是專業資深，有一定有話語權，這和性格描述的理性關聯性很大。我們認為一個靠譜的、沉穩的、理性的人，他的能力一定是足夠專業，表現出的特質一定是自信的，值得大家信賴，有一定權威性的。再比如，我們認為崇尚科技、科技感的東西在某種程度上和理性、冷靜這種氣質是相吻合的。依此類推，經過所有的分析后，我們發現性格描述下的3類詞匯基本和非性格描述下的詞匯是相關聯的，滿足這3類性格的人物是符合公司和品牌整體調性的。所以這3類性格將作為我們人物性格的考慮范圍。最后我們將每一類性格進行一個關鍵詞的總結，得出了善解人意、理性、直率三個關鍵詞。

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode28" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">

<h1 data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-weight: bold; line-height: 1.5; letter-spacing: -0.006em; font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__29" style="white-space: normal; margin: 0px; padding: 0px; outline: none; box-sizing: inherit; caret-color: rgb(40, 40, 40); color: rgb(40, 40, 40); font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">Chapter FOUR「豐富人物性格」

<h4 data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-weight: bold; line-height: 1.5; letter-spacing: -0.006em; font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode31" style="white-space: normal; margin: 0px; padding: 0px; outline: none; box-sizing: inherit; caret-color: rgb(40, 40, 40); color: rgb(40, 40, 40); font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW; font-size: 14px;">-細化性格關鍵詞，讓人物更好理解

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode32" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">基于每種性格，為了更好的理解，我們詳細描述這個人物是什么樣的，不是什么樣的，并給到一些例子描述。

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-weight: bold; line-height: 1.5; letter-spacing: -0.006em; font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__33" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-weight: bold; line-height: 1.5; letter-spacing: -0.006em; font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode34" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">善解人意

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__35" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">是什么？

• 能夠理解用戶當下的心理狀態，知道別人的需求是什么，然后說相應的話
• 能夠理解用戶的困難，并幫助他們克服
• 懂得聆聽用戶，給到用戶反饋渠道，關心用戶的反饋
• 提供新的或更好的方法，幫助用戶實現目標

                                    <p style="font-size:16px;white-space:normal;margin-top:0px;margin-bottom:0px;padding:0px;outline:none;box-sizing:inherit;color:#666666;position:relative;line-height:32px;font-family:&quot;">
                                        <br />
                                    </p>

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__36" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">不是什么？

• 置身事外，只是客觀的描述事實，沒有體諒用戶的心情
• 給人以壓迫感或距離感

                                        <p style="font-size:16px;white-space:normal;margin-top:0px;margin-bottom:0px;padding:0px;outline:none;box-sizing:inherit;color:#666666;position:relative;line-height:32px;font-family:&quot;">
                                            <br />
                                        </p>

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__37" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">具體表現：

• 發生問題時，應告訴用戶可行的解決方案，或產品為用戶做了哪些挽救措施
• 從用戶視角描述價值
• 多給用戶支持和鼓勵，不要命令、強迫用戶，不要責怪用戶
• 使用貼近用戶的用語，不使用過于專業、用戶難以理解的表述，也盡量不創造新的概念或詞匯

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-weight: bold; line-height: 1.5; letter-spacing: -0.006em; font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__39" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">理性

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__40" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">是什么？

• 能夠聚焦關鍵信息，精煉表達
• 能夠控制情緒，克制表達
• 邏輯清晰，表達嚴謹，前后一致

                                    <p style="font-size:16px;white-space:normal;margin-top:0px;margin-bottom:0px;padding:0px;outline:none;box-sizing:inherit;color:#666666;position:relative;line-height:32px;font-family:&quot;">
                                        <br />
                                    </p>

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__41" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">不是什么？

• 說話沒有重點，所有細節都面面俱到
• 采用情感化的表達方式強調或放大情緒

                                        <p style="font-size:16px;white-space:normal;margin-top:0px;margin-bottom:0px;padding:0px;outline:none;box-sizing:inherit;color:#666666;position:relative;line-height:32px;font-family:&quot;">
                                            <br />
                                        </p>

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__42" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">具體表現：

• 提供幫助用戶實現目標的關鍵信息，不用把前因后果都解釋一遍
• 慎用“啦”、“哦”、“吧”、“嗎”等矯飾的語氣詞，以及“！”、“？”等語氣標點
• 不說“可能”、“不確定”、“也許”這類似是而非的詞，也不能說過于絕對的話，會影響嚴謹性

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-weight: bold; line-height: 1.5; letter-spacing: -0.006em; font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__44" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">直率

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__45" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">是什么？

• 不卑不亢，平等地和用戶對話
• 表達簡單清晰，不繞彎子
• 追求效率，為用戶提供解決問題的最短路徑

                                    <p style="font-size:16px;white-space:normal;margin-top:0px;margin-bottom:0px;padding:0px;outline:none;box-sizing:inherit;color:#666666;position:relative;line-height:32px;font-family:&quot;">
                                        <br />
                                    </p>

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__46" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">不是什么？

• 過度的關懷和討好
• 過于官方，沒有提供有效幫助
• 掩蓋問題

                                        <p style="font-size:16px;white-space:normal;margin-top:0px;margin-bottom:0px;padding:0px;outline:none;box-sizing:inherit;color:#666666;position:relative;line-height:32px;font-family:&quot;">
                                            <br />
                                        </p>

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__47" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">具體表現：

• 說話平等直接，避免用”您“這類詞，而是用你、我來進行對話
• 在出現問題時，及時通知用戶，無需遮遮掩掩
• 在用戶遇到問題時，坦誠客觀描述事實，無需過多表達歉意

                                    <p style="font-size:16px;white-space:normal;margin-top:0px;margin-bottom:0px;padding:0px;outline:none;box-sizing:inherit;color:#666666;position:relative;line-height:32px;font-family:&quot;">
                                        <br />
                                    </p>

<h1 data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-weight: bold; line-height: 1.5; letter-spacing: -0.006em; font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode49" style="white-space: normal; margin: 0px; padding: 0px; outline: none; box-sizing: inherit; caret-color: rgb(40, 40, 40); color: rgb(40, 40, 40); font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">Chapter Five「繪制畫像」

<h4 data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-weight: bold; line-height: 1.5; letter-spacing: -0.006em; font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode__51" style="white-space: normal; margin: 0px; padding: 0px; outline: none; box-sizing: inherit; caret-color: rgb(40, 40, 40); color: rgb(40, 40, 40); font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW; font-size: 14px;">-將性格形象化，讓人物更立體

<p data-darkmode-bgcolor-16497343928436="rgb(25, 25, 25)" data-darkmode-original-bgcolor-16497343928436="#fff|rgb(255, 255, 255)" data-darkmode-color-16497343928436="rgb(136, 166, 217)" data-darkmode-original-color-16497343928436="#fff|rgb(23, 43, 77)" data-style="color: rgb(23, 43, 77); font-family: -apple-system, " system-ui",="" "segoe="" ui",="" roboto,="" oxygen,="" ubuntu,="" "fira="" sans",="" "droid="" "helvetica="" neue",="" sans-serif;="" font-size:="" 14px;="" text-align:="" start;="" white-space:="" normal;="" background-color:="" rgb(255,="" 255,="" 255);="" margin:="" 5px="" 8px="" 10px;"="" class="js_darkmode52" style="font-size: 16px; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: none; box-sizing: inherit; color: rgb(102, 102, 102); position: relative; line-height: 32px; font-family: "PingFang SC", "Lantinghei SC", "Microsoft YaHei", "HanHei SC", "Helvetica Neue", "Open Sans", Arial, "Hiragino Sans GB", 微軟雅黑, STHeiti, "WenQuanYi Micro Hei", SimSun, sans-serif, HYWenHei-GEW;">為了讓大家更直觀的理解我們的人物，方便在與各職能角色溝通時快速達成共識。我們收集了符合我們人物性格的一些畫像打印出來，通過討論投票的形式，選出最符合我們產品的人物畫像。

                                                <p style="margin-top:0px;margin-bottom:0px;white-space:normal;caret-color:#282828;color:#666666;font-family:&quot;font-size:16px;outline:0px;padding:0px;line-height:32px;text-align:justify;">
                                                    <strong style="margin:0px;padding:0px;outline:none;box-sizing:inherit;"><strong style="margin:0px;padding:0px;outline:0px;max-width:100%;box-sizing:border-box !important;overflow-wrap:break-word !important;"><br />

文章來源：站酷 作者：酷家樂UED



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                                                    <strong style="margin:0px;padding:0px;outline:none;box-sizing:inherit;"><strong style="margin:0px;padding:0px;outline:0px;max-width:100%;box-sizing:border-box !important;overflow-wrap:break-word !important;"><strong style="box-sizing:border-box;font-size:14px;font-family:微軟雅黑, Arial, Helvetica, sans-serif;color:#323232;"><b style="box-sizing:border-box;widows:1;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><b style="font-family:&quot;font-size:14px;background-color:#FFFFFF;white-space:normal;widows:1;line-height1111111111111111111111111111111111111111111111:20px;color:#3e3e3e;box-sizing:border-box !important;"><strong style="box-sizing:border-box;font-family:微軟雅黑, Arial, Helvetica, sans-serif;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><strong style="box-sizing:border-box;"><b style="box-sizing:border-box;"><b style="box-sizing:border-box;"><b style="box-sizing:border-box;"><b style="box-sizing:border-box;"><b style="box-sizing:border-box;"><b style="box-sizing:border-box;"><a href="http://www.skdbbs.com/blog/admin" target="_blank" style="box-sizing:border-box;text-decoration-line:none;color:#886353;transition:all 0.5s ease 0s;">藍藍設計</a>(&nbsp;<a href="http://www.skdbbs.com/" target="_blank" style="box-sizing:border-box;text-decoration-line:none;color:#0C386E;transition:all 0.5s ease 0s;vertical-align:baseline;padding:0px;margin:0px;text-indent:34px;background-position:0px -60px;">www.skdbbs.com&nbsp;</a>)是一家專注而深入的<a href="http://www.skdbbs.com/index.html" target="_blank" style="box-sizing:border-box;text-decoration-line:none;color:#886353;transition:all 0.5s ease 0s;padding:0px;margin:0px;background-position:0px -60px;">界面設計公司</a>，為期望卓越的國內外企業提供卓越的UI界面設計、<a href="http://www.skdbbs.com/bs.html" style="box-sizing:border-box;text-decoration-line:none;color:#886353;transition:all 0.5s ease 0s;padding:0px;margin:0px;background-position:0px -60px;">BS界面設計&nbsp;</a>、&nbsp;<a href="http://www.skdbbs.com/csjm.html" style="box-sizing:border-box;text-decoration-line:none;color:#886353;transition:all 0.5s ease 0s;padding:0px;margin:0px;background-position:0px -60px;">cs界面設計&nbsp;</a>、&nbsp;<a href="http://www.skdbbs.com/scjm.html" target="_blank" style="box-sizing:border-box;text-decoration-line:none;color:#886353;transition:all 0.5s ease 0s;padding:0px;margin:0px;background-position:0px -60px;">ipad界面設計</a><a href="http://www.skdbbs.com/csjm.html" style="box-sizing:border-box;text-decoration-line:none;color:#886353;transition:all 0.5s ease 0s;padding:0px;margin:0px;background-position:0px -60px;">&nbsp;</a>、&nbsp;<a href="http://www.skdbbs.com/baozhuang.html" style="box-sizing:border-box;text-decoration-line:none;color:#886353;transition:all 0.5s ease 0s;padding:0px;margin:0px;background-position:0px -60px;">包裝設計&nbsp;</a>、&nbsp;<a href="http://www.skdbbs.com/icon.html" style="box-sizing:border-box;text-decoration-line:none;color:#886353;transition:all 0.5s ease 0s;padding:0px;margin:0px;background-position:0px -60px;">圖標定制&nbsp;</a>、&nbsp;<a href="http://www.skdbbs.com/yhty.html" style="box-sizing:border-box;text-decoration-line:none;color:#886353;transition:all 0.5s ease 0s;padding:0px;margin:0px;background-position:0px -60px;">用戶體驗 、交互設計、&nbsp;</a><a href="http://www.skdbbs.com/web.html" target="_blank" style="box-sizing:border-box;text-decoration-line:none;color:#886353;transition:all 0.5s ease 0s;padding:0px;margin:0px;background-position:0px -60px;">網站建設</a><a href="http://www.skdbbs.com/WEB.html" style="box-sizing:border-box;text-decoration-line:none;color:#886353;transition:all 0.5s ease 0s;padding:0px;margin:0px;background-position:0px -60px;">&nbsp;</a>、<a href="http://www.skdbbs.com/xz.html" style="box-sizing:border-box;text-decoration-line:none;color:#886353;transition:all 0.5s ease 0s;padding:0px;margin:0px;background-position:0px -60px;">平面設計服務</a></b></b></b></b></b></b></strong></b></strong></b></strong></b></b></strong></b></strong></b></strong></b></strong></b></strong></b></strong></b></strong></b></strong></b></strong></b></strong></b></strong></b></strong></b></strong></b></strong></b></strong></b></strong></b></strong></b></strong></b></strong></b></strong></b></strong></b></b></strong></strong></strong>
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